Advantages of a virtual assistant in your team
Virtual assistants are now being used to help businesses both large and small grow. By regularly delegating certain administrative tasks, you can focus on the most important tasks and improve the overall performance of your company. What do you know about these professionals? Is a virtual assistant worth it?
A virtual assistant is a self-employed person who works from home to provide services to customers. He has access to the necessary documents, software, accounting reports, etc .; he searches the knowledge base for answers; and he communicates with customers through written dialogues.
Such an assistant can handle the most common customer inquiries, which can account for up to 80% of the total number of inquiries. At the same time, only 20% of the complex questions are directed to experts, which saves a considerable amount of time.
The top eleven benefits of hiring a virtual assistant on your team
If you’ve been thinking about hiring a virtual assistant but aren’t sure you really need it, these ten key benefits of hiring a virtual assistant are for you.
The biggest benefit of adding a virtual assistant to your team is not more financial, but time-saving. That is why it is important to delegate certain tasks. It is difficult for one person to manage everything at once, respond to customers, and solve minor problems on his own.
This is especially important when it comes to a large amount of written data and even writing a dissertation. The best way out is to delegate this task to one of the professional dissertation writers who will produce perfect results. This gives you more time to focus on growing your business as your virtual assistants take care of your non-core activities.
Perform a variety of administrative tasks
The range of tasks of the remote assistant is very diverse. He can do everything from planning to phone calls to web design.
A virtual assistant allows you to improve performance while spending less money. Hiring a virtual assistant is a cost effective alternative to expensive office workers who need regular salary payments to grow the business. You only have to pay them for the job done as they usually bill on an hourly or task basis.
In addition, the business manager does not have to spend money to develop the skills of a virtual assistant, find additional space to set up a workplace for him or buy special equipment. This allows them to significantly reduce costs and invest in services that will grow their business.
Management of social networks
Hence, it is a must for you to have accounts on social networks (like Instagram, Twitter and Facebook). It takes a long time to manage them all. Maybe you don’t, but your assistant does.
The attraction of potential customers
Creating a database of potential customers is a time-consuming and labor-intensive task. The commercial assistant you hire can understand the customer database, determine its value and add it to the regular customer database.
In order to gain an edge over your competitors, you need to pay close attention to the content. The virtual assistant can create content, carry out extensive research and create appealing texts to draw the attention of potential customers to your product or service. You can find such an assistant by visiting a research paper writing service.
Bookkeeping is something that many business owners are surprised that a virtual assistant can help. Bookkeeping, expense reports, and account creation are all tasks your assistant can do.
Timely customer service
The majority of the companies have customers from different countries. Therefore, answering your inquiries, orders and written responses can take almost 24 hours a day! To improve your connection with your customer, delegate some of your tasks to your virtual assistant who:
- Answering questions;
- Create customer lists based on email or FAQ responses;
- Monitor the customer base.
Optimization of work processes
In addition to the advantages mentioned above, a virtual assistant can help to stabilize and optimize work processes and activities. His tasks can also include:
- Monitoring the markets;
- Pursuing competitors;
- Analysis of reviews in social networks.
Find a potential employee
Many companies hope to find the ideal employee who immediately understands their needs and delivers the best possible results. Hiring a virtual assistant is an excellent way to find such a person. If you can find a virtual assistant that you enjoy working with, you may be able to offer them a permanent position. You can test the compatibility of your expectations and your assistant by hiring someone for a short period of time.
Having a trusted assistant to delegate some of your team’s duties to will keep you calm and productive.
Compared to monotasking, multitasking is often less efficient. The time saved by the virtual assistant can be used to tackle more urgent and important issues.